Wallem Group, a provider of technology-driven maritime solutions, has selected cloud-based simulation from ARI Simulation to make training for its 7,000 seafarers more accessible and flexible. The use of advanced technology and an elevated focus on safety require shipping companies to continuously reassess training requirements and enhance the skills of seagoing personnel. The cloud infrastructure will provide a single simulation environment with access to a wide range of training modules, including navigational, machinery operations, and liquid cargo handling, among others. Technical and behavioural training Simulators and assistive technologies ensure that training, assessment, and certification continue without disruption Frank Coles, Wallem Group CEO, said, “A safe navigational mentality and awareness start from having the complete picture in training. We selected ARI Simulation for its future-proof and innovative technology, analytics, and the possibility to evaluate individual competence in both technical and behavioural criteria.” “Another important reason for choosing ARI is that it is based in India; in these times of travel restrictions due to the COVID, we can also utilise the local support for the physical training.” Simulators and assistive technologies from the ARI Simulation will ensure that training, assessment, and certification can continue without disruption during and after the pandemic. Cloud-based simulation solution Mr. Shravan Rewari, CEO of ARI Simulation, said: “Having moved our complete simulation training portfolio to the cloud, we are now moving beyond standalone simulation solutions and offer complete digital solutions to our clients.” “Embedding the cloud-based simulation solution within a digital ecosystem provides a framework that allows us to create a comprehensive training and assessment platform.” “Technology will play an ever more prominent role in helping maintain and continually developing the competency of ships’ crews. Only when training and processes are fully adapted to the technology is the full benefit of technology achieved”, Frank Coles added.
Wallem Ship Management – one of the largest and most experienced providers of ship management services – has appointed Navigate Response to enhance its global media response capability. As a leading provider of technology-driven maritime solutions for shipowners worldwide, Wallem has engaged Navigate Response to deliver crisis communications support and training to its global operations onshore and at sea. Enhancing security via digital solutions Wallem is committed to investing in technology that enhances the safety of our seafarers and improves security" “Wallem Shipmanagement is committed to investing in technology that primarily enhances the safety of our seafarers and improves security, productivity, and efficiency. In Navigate Response we recognise a similar commitment to leveraging digital solutions to deliver world-class crisis communications and online training,” said Frank Coles, Chief Executive Officer, Wallem Group. Through its regional headquarters and service centres in Hong Kong, London, Singapore, and Houston, together with its global network of 44 offices, Navigate Response will provide a comprehensive package of 24/7 support and training. Access to digital technology Chosen for its adoption of market-leading applications of digital technology, Navigate Response will provide a range of bespoke training programs within an interactive, online environment ensuring that the entire Wallem Shipmanagement community has access to high-quality training delivered most efficiently and interactively. Cutting-edge media and social media monitoring and analytical solutions, around-the-clock global support, and expert advice also delivered by Navigate Response will enable Wallem Shipmanagement to prepare and communicate effectively in even the most challenging situations. Digitally handling crisis response “We are pleased to be working with one of the iconic names in shipping. Wallem has a rich history and heritage stemming from its Hong Kong roots as well as an enviable reputation for innovation and excellence.” “We are delighted that Wallem has recognised our shared commitment to providing state-of-the-art digital technology solutions to media training and crisis response and we look forward to working with them,” said Edward Ion, Managing Director, Navigate Response.
Wallem Group is introducing collaborative inboxes to its agency business line, in a move designed to enhance responsiveness in communications by overcoming the limitations of conventional end-to-end email. The rethink on how communication takes place between Wallem’s agents and its counter-parties is part of a broader digital transformation championed by CEO Frank Coles aimed at streamlining interactions with customers and improving transparency through the intelligent use of technology. SEDNA platform Wallem is modernising the communication infrastructure by deploying a collaborative platform, called SEDNA Wallem is modernising the communication infrastructure by deploying a collaborative platform, called SEDNA, which provides team inboxes allowing staff to work together on incoming messages and increase their responsiveness to customers. Instead of forwarding or copying team members on critical messages and the subsequent chain of responses and internal discussion, SEDNA lets users work from a single original copy of the message. Every attachment, tag, and comment is held in one place, delivering transparency, accountability, and efficiency. This arrangement better aligns with the complex transactions common in ship agencies where large teams are required to work on the same project over a prolonged period. Easy to find information SEDNA will also be integrated with the Wallem Ship Agency platform. This link will enable information and incoming messages to be automatically categorised, making it easy to find information related to any transaction. It will also allow teams to see the entire timeline of a job at a glance. Responsive communication “Wallem’s agency business needs to be unified, streamlined communication throughout the lifecycle of any transaction, from discovery and pre-fixture to operations and post-voyage activities,” said Wallem CEO Frank Coles. “Being able to retrieve information quickly and delivering consistent, responsive communication to everyone in a transaction is key to enhancing the quality of service we offer our customers.” Saves time during data search Bill Dobie, SEDNA CEO said, “We believe an organisation’s differentiation in the shipping industry comes down to how agile it is as a business.” The focus at SEDNA is to help teams save time and work by delivering certainty with their data “Our focus at SEDNA is to provide a software platform that helps teams save time and work well together by delivering certainty with their data so that people aren’t spending time verifying or looking for what they thought the truth was; they can instead respond and act on it.” Email Communication Whether it is brokers sending emails to charterers, charterers forwarding voyage information or recaps to operations teams, or operators communicating with masters, owners, and port agents, email has become the default method of communication and managing transactions in shipping. Operations teams often receive and process thousands of messages per day – and the volume of traffic continues to grow.
John-Kaare Aune has been appointed the new Managing Director, Ship Management for the Wallem Group. He is expected to take up his position with effect from 1 July 2019. John-Kaare Aune John joins Wallem from the Cayman Registry. Most recently he was Regional Director, Safety and Compliance, overseeing the global commercial services and business development in addition to the Registration section in the Asia-Pacific region. Previously John had also been a Principal Surveyor with the Cayman Registry. John is a qualified Naval Architect with a degree from the University of Newcastle upon Tyne. He spent more than 6 years with the Norwegian Maritime Directorate (NMD). During this time, he represented Norway on several EU expert committees and several different IMO Committees. Until now John also served as the executive secretary to the Cayman Islands Ship-owners Advisory Council (CISAC & CISAC-YC). He has played a key role in the growth of the Cayman Registry as a premier registry and holding its position as whitelisted with Paris and Tokyo MOU. Help in enhancing technology The expertise and knowledge of John will greatly enhance our mission of safety and quality with technology " Frank Coles, Wallem Group CEO commented, “We are excited and lucky to have been able to secure the services of John. The expertise and knowledge that John brings to the company will greatly enhance our mission of safety and quality with technology.” “He brings a wide range of technical, compliance, regulatory and operational experience. John has earned respect and endorsement of the maritime industry players with his constant focus on the customers’ needs.” Accelerate Wallem’s transformation John-Kaare Aune said, “The opportunity to join Wallem was something I could not turn down. The history of Wallem is well known, but it was the exciting vision and opportunity to create leadership in our industry was something I wanted to be a part of with a great team.” “Our mission now is to realise the full potential that exists within the company for the benefit of our customers and to accelerate Wallem’s transformation. I am very proud to be joining such a dynamic team in a period of growth and innovation”.
The directors and shareholders of Wallem Group are very pleased to announce that Frank Coles has agreed to join Wallem as its new Chief Executive Officer (CEO). Frank brings with him a wealth of experience, which spans across the sector and includes maritime law, shipping services and maritime communications. Maritime industry veteran Frank Coles will replace outgoing Chief Executive Officer, Simon Doughty, who announced his decision to step down earlier this year. The handover will take place at the end of October. Wallem Group Chairman, Nigel Hill said, “On behalf of the Board of Directors, I would like to express our gratitude to Simon for his years of service to Wallem and for his excellent leadership of the Group over the past seven years. He leaves with our very best wishes for the future. We are delighted that Frank has agreed to join us.” First class maritime solutions The shipping services sector is grappling with a wide range of challenges and opportunities at present" Nigel Hill adds, “The shipping services sector is grappling with a wide range of challenges and opportunities at present. We are confident that we have found the right person to ensure that Wallem stays in the forefront of delivering first class maritime solutions to its customers, as it has done throughout its long history.” Simon Doughty said, “Wallem has a strong management team and outstanding employees, who are committed to providing the best possible customer experience. I am pleased that Frank has agreed to lead the company going forward.” Meeting future needs of maritime services business Simon adds, “His vast experience will complement and strengthen that of the existing Wallem team and enable them to meet the future needs of the maritime services business. I would like to thank the valued clients and colleagues, who have made my 14 years with Wallem an exciting and unforgettable journey.” Frank Coles said, “The opportunity to lead and help grow a prestigious and diversified company like Wallem was something I could not pass up. With the increased industry focus on efficiency, safety and the environment, providing quality shipping services, crews and technical support is going to be critical. Wallem understands the needs and expectations of owners and clients and is well placed to be a leader in the future of maritime operations support.”