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Data is transferred every day between supply chain partners, including cargo owners, freight forwarders, logistics providers, ports, terminals, customs authorities, and customers. This process is often manual, disconnected, and unreliable.

There’s also a huge amount of manual documentation involved in data transfers, which adds to the complexity and inefficiency of supply chains. To overcome these challenges and enable more informed strategic decision-making, supply chains need end-to-end visibility.

Leverage Technology and innovation

That’s why freight forwarders are looking to leverage technology and innovation to meet the customers’ supply chain needs. To help one do just that, Maersk collaborated with the long-standing partner IBM and other major players in the maritime industry to develop TradeLens.

Underpinned by blockchain, this secure platform helps access near-real-time data at every step, directly from the supply chain partners, so one can offer better customer experiences.

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