The challenge for the customer was to reduce vendor created errors in the invoice process, minimise the amount of manual updates required by the broker and eliminate the impact of potential delays in clearances, due to manual errors.
The challenge
- Reduce vendor created errors in the invoice process,
- Minimise the amount of manual updates required by the broker, and
- Eliminate the impact of potential delays in clearances, due to manual errors.
The customer is a long-term Maersk customer, importing General merchandise. The customer is now fully integrated into Maersk Shipper, ECI and Electronic Document Management. A.P. Moller – Maersk (Maersk) combines a strategic vision of IT Connectivity, Automation and Innovation with its service providers.
Maersk’s innovative Customs Clearance Automation solution
The Maersk solution allows the creation of standardised, client-specific commercial invoice and packing list templates
Maersk’s innovative Customs Clearance Automation solution that combines data received in the PO upload with bookings placed in the myMaersk Shipper Portal, was chosen by the customer.
The Maersk solution allows the creation of standardised, client-specific commercial invoice and packing list templates. This means that errors can be identified sooner and unnecessary costs avoided.
Success factors for deploying the Maersk solution include:
- PO upload,
- Vender Bookings & Commercial Invoice,
- Creation in the Maersk Shipper Portal, and
- IT engagement to properly scope, map and develop the ECI.
The result
- 17,000 ECI invoices sent in the first year,
- Client was able to have 90% of their entries cleared and ready 5 days prior to ETA, and
- Automatic validations prevented errors and highlight anomalies earlier.
